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Why Should I Have a Service Agreement?

Ever had a leaky faucet, stopped up drain, or wonder if your water heater was operating at top efficiency? Most of us have. Wouldn’t it be nice to have someone check all your plumbing needs once a year and make minor repairs on the spot? This is what your Plumbing Service Agreement is designed to do. With routine maintenance on your entire plumbing system, minor irritations that become bigger issues disappear. 

Benefits Include:

  • Annual Home Inspection of Plumbing System

  • Free water heater(s) flush one year from purchased date

  • 15% Discount on all Labor for any Plumbing throughout yearly agreement

  • Priority Service

  • Contract Renewal Available Yearly

  • Transferable Current Contract

Maintenance Agreement:

  • Flush and inspect water heater(s) one year from purchased date

  • Check and adjust drain levers

  • Check exposed drain lines

  • Check toilets and faucets for proper function and leaks

  • Check hose bibs for proper function and leaks

  • Check washing machine hoses

  • Check water service main line for leaks and pressure

  • Check all plumbing fixtures for proper functions

Quality. Assurance. Accountability.

“I wholeheartedly recommend Eric’s Plumbing Services for your residential plumbing needs. I have used their services on two occasions now. Once to replace a water heater and also locate a water leak. They performed excellent work and charged reasonable prices. They clean up after their work and leave your house in excellent condition. Will use their services again.”

“Eric was prompt and provided great customer service as he was very knowledgeable on giving recommendations about my plumbing issues and fixed everything in a timely manner.  I will call him again if needed!”

“Eric has done several plumbing jobs for me.  His prices are fair and the work is done correct the first time. I would highly recommend him.”

Eric installed a new water heater for us and was nothing short of the utmost professionalism and exceptional quality work. I was extremely impressed by how quick he was here! He provided an estimate, told me exactly what it would take to comply with current code, and completed the job very quickly and professionally. No surprises…All the while, being extremely thorough and knowledgeable in his work. I HIGHLY recommend his service with five stars!

Excellent service! Prompt arrival at time of appointment. I had several things that needed attention. Each item was dispatched with efficiency. I was expecting a long day with lots of labor charges. I was pleasantly surprised with a much lower invoice due to how quickly Eric was able to get the job done.

Eric was patient and professional as he explained my plumbing issues and what he was going to do to resolve the problems. His work experience and skill set put me at ease and I appreciated how efficient he was. I will continue to recommend Eric and his company for any plumbing needs!

Their service was truly outstanding. They showed up on time for an under the house water heater replacement and did it right in spight of having to go get a shorter unit. Also Tara the co owner was able to help me with multiple referrals for other needed home repairs after the flood. These folks are first class service!

Please consider them.

I called Eric’s Plumbing Services for some repair work under the kitchen sink. A young man by the name of Mark came out. He was very courteous and prompt in getting the work done. Mark was also very knowledgeable and pointed out some things to me. I’ve got some other issues I will be calling them out on in the near future. Their price was reasonable and they got to me quickly !! I was very satisfied with them and would highly recommend them.

Would recommend to anyone. We had a plumbing emergency an hour before we were going to have 50+ children in our facility…no one else could send someone out on short notice and we were going to have to wait till the next day. 50+ kids… no bathroom… no good!! All their techs were on other jobs so they drove out in their personal car to help us out… great service!!

Just moved to the state of Texas and needed help with our tankless water heater. Eric’s Plumbing showed up on time and checked that the water heater was functioning properly. Thank you so much.

Read Our Reviews

Excellent
5.0
Really enjoy working with Eric's Plumbing. Professional workmanship.
Response from the owner: Thank you Meade for your 5 star review! We appreciate the opportunity to be your “go to plumber” for all your plumbing needs.
Eric fixed a plumbing problem for us that 5 other plumbers were unable to fix, with no invasive work.
Response from the owner: Thank you Deborah for recognizing Eric as we’re glad he figured out your plumbing issue. We take pride in having the expertise to resolve complex plumbing issues that help give our customers peace of mind. We appreciate the opportunity!
Also known as "Lake LBJ" plumbing. Excellent service, knowledgeable master & journeyman plumbers, friendly. We had them install a water heater years ago, and very recently (January, 2025) had them install two new toilets, flush the water heaters and replace three older toilet water valves (the small water shutoff on the wall behind the toilets). They worked with us with advice, then arrived very promptly when our toilets (which we ordered ourselves) arrived. There were a couple of small glitches, both of which were fixed with a smile within 24 hours. The plumber ("Brendan") was considerate and cleaned the site before he left. The prices are "retail," but the VALUE is in the job well done, by fully-certified plumbers rather.
Response from the owner: Thank you for your kind review as we’re glad we exceeded your expectations and we appreciate you giving us the opportunity to be your “go to plumber” for the past few years. We’re glad Brendan provided excellent service for you!
Brendan showed up even sooner than expected and had everything repaired in short order. Eric's Plumbing has taken care of my plumbing issues for 6 years with no problems. Definitely recommend them to my neighbors!
Response from the owner: Thank you Cyndi for giving us the opportunity to be your “ go to plumber” for the last six years! We greatly appreciate your recommendation to your neighbors as that is the best compliment we can receive at Eric’s Plumbing!
Great service and they stayed in communication from first contact to completion. Very friendly and professional technician.
Response from the owner: We appreciate your kind review Ron as at Eric’s Plumbing we strive to provide excellent service while resolving our customers plumbing issues. We are glad you had a positive experience!
Brandon showed up quick and resolved the drainage problem we were having. This is the second time using Eric’s Plumbing Service and I would recommend them to anyone.
Response from the owner: Thank you Chris for giving Eric’s Plumbing the opportunity to help resolve your plumbing issues and we appreciate your future recommendations!
They always came on time. Did quality work. They take time to listen to your concerns and have answers to ease your mind about what needs to be done.Suggestions of what you should change to keep everything working.I would have no other company.They have done major repairs and small jobs, I was very satisfied with it all.
Response from the owner: Thank you so much for your awesome review and glad we exceeded your expectations as our #1 goal is to provide exceptional customer service. Our techs take pride in taking the time to explain and listen as we know that plumbing issues can be stressful. Thank you!
We would like to give Brendan as much higher than 5 stars as we can. And for your company also. The time Brendan took to figure out our long term problem and the attention he took to work through it with 3 visits is so impressive and very much appreciated. He did everything he could to save us from having to break through our slab and, hopefully with his clearing the line now and weekly maintenance suggestions, we will have no more problems with minimal cost. And that your company responded immediately, sending Brendan out the same day twice is service not often given. Then when it came to pay for a follow-up, we were surprised--very pleasantly surprised--we were not charged for another service call. That is customer service we appreciate and will definitely recommend to all our neighbors. Thank you to the owners for such a caring, reputable company and to Brendan for the most efficient, knowledgeable service we have received in a very long time. Candy and Terry Obermiller
Response from the owner: Thank you Terry for your kind review as we’re pleased to hear that Brendan exceeded your expectations. We know that plumbing issues can be unexpected and stressful therefore our goal is to provide our customers peace of mind while resolving their plumbing issues. We appreciate you giving us the opportunity and thank you for your future recommendations!
We recently had a water heater begin leaking at our house. On a Saturday, I searched all over for someone to resolve our issue and no one answered their phone except Eric's Plumbing. They immediately worked with us and found a way to get it taken care of. Their technician got straight to work and had us back up in running quickly! I highly recommend this company.
Response from the owner: Thank you Cassidy for giving Eric’s Plumbing the opportunity to replace your water heater. We’re glad we were able to get you taken care of and appreciate your recommendation for Eric’s Plumbing!
Always great service. On time,efficient and reasonable. Almost always next day scheduling.
Response from the owner: Thank you Tim as we appreciate the opportunities you’ve given us the last 6 years to be your “go to” plumber! Glad we were able to get you taken care of.
Brenden was great. It was late in the evening but he checked everything. It was an unusual brand. He wanted to be sure what the problem was and made sure to do more than one test. He explained the problem to us to make sure we understood. Before leaving, he also let us know because it was not a standard part, it would have to be ordered. He let us know by email within just a short time what the pricing would be and would let us know when the part was in if we chose to have him (Erics Plumbing) do the work. It was after dark when he left and he never made us feel like he was in a hurry to get gone and get home. Although, I imagine he was. He was prompt, courteous, and thorough. Also, whenever calling the office, the office personal was helpful and a pleasure to talk too. I would recommend Erics Plumbing for your plumbing needs.
Response from the owner: Thank you Dale for your wonderful review of Brendan and Eric’s Plumbing. Our main goal is to provide excellent service starting from when we answer the phone until the plumbing issue is resolved with our plumbers. We understand that most plumbing issues are surprises and we want to make the process as easy as possible. We will let Brendan know that you were pleased with him and we greatly appreciate any future recommendations!
I have been in construction for 25 years and have had my share of below average Contractors. I must say that Eric's Plumbing was fantastic from start to finish. I mainly interacted with Amy and Brandon. They were both very professional, knowledgable and accommodating. Brandon showed up on time every time and did great work. Eric's Plumbing providing a great service at a fair price. I will definitely use them again.
Response from the owner: Thank you Kevin for your kind words as we’re thrilled we exceeded your expectations. At Eric’s Plumbing we take pride in providing excellent service along with high quality workmanship. We look forward to serving your plumbing needs if needed.
We discovered that our water heater was not working as it should around 4pm on a Friday. A call to Eric’s Plumbing was all it took! By 7 that evening Nick had arrived and diagnosed the issue. He was able to get us fixed up and back in service in a short period of time. Nick was very professional and saw to it that the job was done right. Thank you Nick for a job well done and to Eric’s Plumbing for being there when I need you.
Response from the owner: Thank you Donna as we’re glad Nick got your water heater fixed properly so you could have hot water. We appreciate you giving Erics’s Plumbing the opportunity to serve you.
They came out same day took care of my issue and helped me find a septic company for the other issue. Nick was great, polite, professional would highly recommend them
Response from the owner: Thank you Anna for your 5 star review as we’re thrilled Nick exceeded your expectations! Appreciate your future recommendations for Eric’s Plumbing!
Nick was professional, knowledgeable and did a great job pretty quickly once we found the leak.It was great. Not just done. The BEST!
Response from the owner: Thank you Darla! So glad Nick was able to diagnose the leak quickly and get you taken care of.
Nick was a great help at my new home in HSB. He quickly diagnosed two issues for me, made recommendations and fixed both promptly and professionally.I highly recommend Eric’s Plumbing!!
Response from the owner: Thank you Kevin as we’re glad Nick did a great job for you and resolved your plumbing issues. We appreciate your recommendations of Eric’s Plumbing!
Just got new counters and sink so the old plumbing didn’t line up. Eric’s plumbing was great from the scheduling and communication to the install.Nick was able to give us a nice clean plumbing setup, correct some existing issues under there, and secured the dishwasher that the counter company didn’t do.Very happy with the results.Thanks guys!
Response from the owner: Thank you Anna for recognizing Nick as we’re glad he exceeded your expectations! We appreciate your review!
What a treat to have Eric's Plumbing as our go to trade. Mark and Amy knocked it out of the park with service for our STR venue in Smithwick this weekend! That powerless, tankless hot water heater was no match for Mark, warrantied parts and all.🤘🏽
Response from the owner: Thank you for your kind review as we’re glad we resolved the issue with your tankless water heater. We appreciate being your “go to” plumber if the need arises.
At about 5 AM I was awakened by the sound of running water. Apparently there was a pressure surge from water main repairs and the drain valve at the bottom our hot water heater (made of plastic) cracked. I have a home warranty company and the firm they assigned for the repairs said the earliest they could come out was next Tuesday. (today is Wed.) I got the name of Eric's Plumbing from 2 buddies and call them at about 9:40 AM. They had Nick here a little after 11AM today. He saw what needed to be done, got the appropriate parts and replaced the valve with brass instead of plastic. Very reasonable cost and Nick is a true professional. SO I can shower tonight instead of next week. Thank you Eric's Plumbing and Nick.
Response from the owner: Thank you Elizabeth for your positive review of Eric's Plumbing as we're pleased that Nick provided great customer service and fixed the busted valve on your water heater. Please tell your friends that we greatly appreciate them referring us and happy you can have a hot shower tonight!
They were so nice, and came to help on a Saturday when I had a broken pipe! Nick did a great job and was very professional and friendly.
Response from the owner: We appreciate your kind review Ashly as we're glad Nick was able to resolve your plumbing issue. Thank you!
I have used Eric’s plumbing since I bought house in Horseshoe Bay. They are professional and courteous. I have not had any issues with them and their work is outstanding.
Response from the owner: Thank you Dave for your kind review as we appreciate you giving Eric’s Plumbing the opportunities to perform the plumbing jobs on your home. We strive to provide excellent service along with high quality plumbing to our customers.
Eric's Plumbing is always fast and reliable! We have called on them for several emergency fixes at our lake rental and the team at Eric's always comes through! Plumbers have been consistently friendly and efficient and solve our issues with a smile.
Response from the owner: Thank you so much for your kind review as at Eric’s Plumbing we take pride in providing great customer service! We appreciate the opportunity to serve you.
Very professional. Came when we needed them
Response from the owner: Thank you Carlos! We appreciate your review!
Brendan arrived quickly during an emergency. He is professional and thorough. He diagnosed the reason for another plumbing issue that I knew I had and we will schedule the next visit for that. I am confident in the repairs already completed!
Response from the owner: Thank you Barbara for your kind words regarding Brendan. Our goal is to provide great service along with high quality workmanship that helps give our customers peace of mind.
I had a serious plumbing problem, which involved Brenden from Eric's Plumbing. He has the knowledge, integrity, and experience to take care of a big job such as mine was. This job involved re-installing the piping, while in a tunnel, under my bathroom. The pictures he showed me, which he installed, were very impressive, and it was a good feeling to know that I had someone who was taking care of the problem, and that I was in good hands. Everything is running and working, thanks to Brenden. I would have no doubt in recommending him to anyone looking for an exceptional plumber. Kudos to Brenden!
Response from the owner: Thank you so much for your thoughtful review regarding Brendan and the exceptional plumbing job he completed for you. At Eric’s Plumbing we are not afraid of the larger projects as we have plumbers like Brendan that have the skill sets and knowledge to resolve the more complex plumbing issues. We’re glad we were able to tunnel underneath your home to fix your piping. Thank you Carol Ann for trusting Eric’s Plumbing as we appreciate the opportunity to be your plumber!
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